Updated January 12, 2021: Effectively immediately, Ontario has declared a province-wide State of Emergency, which will hold for at least 28 days. New measures include the requirement to wear masks in outdoor spaces when social distancing is not possible and a stay-at-home order. Current regulations states that Ontarians may only leave their homes for grocery store, pharmacy, accessing health-care services, for exercise or for essential work. Convenience stores are not subject to the restricted/condensed service hours (7am to 8pm). In other words, c-stores may remain open per their regular hours

Updated January 6, 2021: This evening, Quebec Premier Legault announced new measures that will be in place for four weeks starting Saturday, January 9 and ending February 8, the most significant being a curfew that will be in effect from 8pm to 5am. For our convenience stores, affects include:

  • c-store employees’ shift must end at 7:30pm so that they are able to respect the curfew
  • the Quebec government will be providing a special pass for workers that need to travel to and  from their workplace past curfew; these passes should be available in the next few days
  • dépanneurs operating a gas station will be allowed to remain open beyond the curfew are to sell all products except alcoholic beverages past 8pm
  • c-stores will not be held responsible for policing clients who should not be out during curfew
  • store gas stations will not be permitted to deliver during curfew hours.

For further details about the new measures, please visit the province’s webpages here and here.   

Updated December 21, 2020: Today, Ontario announced the province-wide shutdown that is to be begin at 12:01am on December 26th. For Southern Ontario, this lockdown ends January 23, 2021. For Northern Ontario (Algoma, North Bay, North Western, Porcupine, Sudbury, Timiskaming, and Thunder Bay), the lockdown ends January 9, 2021. Still considered essential businesses, convenience stores may continue to remain open but must operate at 50% capacity. Stores must post a sign in a location visible to the public that states the maximum capacity they are permitted to operate under. Leading up to December 26th, districts must still follow the colour-coded framework regulations.
The government also announced the Small Business Support Grant. Please note that as an essential business, convenience stores are not eligible for this support.

Updated December 15: This evening Quebec Premier Legault announced lockdown plans for the province for the period of December 25th to January 11th. Here is what we know so far:
–  Non-essential businesses to close throughout the province.
–  Convenience stores are listed as priority commercial enterprises that may remain open during this lockdown period.
–  “Big box” stores such as Costcos and Walmarts can only sell essential items in order to create an equity for small businesses.
–  An explicit list of “essential vs non-essential items” has not yet been published. However, the list of priority commercial enterprises (above) notes that “only the sale of essential products, usually sold in the commercial enterprises included in this list, is authorized. Store operators must ensure that the necessary steps are taken to prevent access to and the sale of other products.” Members could use this as a guide on what is permitted for sale in convenience stores.

Updated December 9: Alberta announced yesterday, and made effective immediately, that mask-wearing in indoor public spaces is now required province-wide. Masks in indoor public spaces are now required in ALL provinces.
We are still awaiting details on enforcement expectations, exceptions, and potential fines for Alberta.. Until then, please see our Mandatory Mask Requirements List for early information. 

Updated December 7: Today, the Manitoba government issued a “clarifying” statement removing vape products from the essential items list that convenience stores can sell under the current order. Air fresheners, pens, and stationary products have also been removed from the essentials list. Please see the revised list here

Updated December 3: Quebec’s intensified measures for retail stores go into effect starting tomorrow, December 4th. Measurements include a restriction on the number of customers in a store. The store’s new maximum capacity depends on its size (one customer per 20m2). Fines for non-compliance range from $1,000 to $6,000 for offenders. Further details on the capacity restriction and guidelines on calculating capacity can be found here. Capacity must be clearly displayed. Printable signs are available in both English and French are available here.

Updated November 25: Our Mandatory Mask Requirements List now includes the early details of New Brunswick’s indoor and outdoor mask-wearing requirements for Zones 1 and 2.

Updated November 25: Alberta announced new measures effective Friday, November 27. Retail businesses in Calgary, Edmonton, and enhanced areas may remain open but with a capacity limited to 25% of occupancy set under Alberta Fire Code. Alberta is the only province to not have a province-wide mask-wearing mandate. 

Updated November 23, 2020: New Brunswick Zones 1 (Moncton region) and 2 (Saint John region) are in the province’s Orange Alert Level. Amongst other measures, people must wear a mask while in indoor and outdoor public spaces. For our members with gas stations, customers must wear a mask at the gas pump. We are awaiting clarity on compliance responsibility and will share when information comes to us.

Updated November 23, 2020: On Thursday, Manitoba announced strict rules prohibiting that non-essential items can no longer be sold in-store and capped operations capacity at 25%. Late this weekend, the province clarified and published the list items considered essential, which includes many products sold in our stores.

Updated November 20, 2020: Late Friday afternoon, Ontario announced lockdowns for Toronto and Peel Region for a period of 28 days starting Monday, November 23. Even with these new plans, convenience stores are still deemed as essential but must operate at 50% capacity. View the regulation here

Updated November 20, 2020: BC announced yesterday a province-wide requirement to wear masks in public indoor spaces. Also, since announcing their mandatory mask order, PEI has shared further details on requirements and exceptions, as well as our links to sample store signage. View our Mandatory Mask By-Laws List to see details.

Updated November 17, 2020: Our Mandatory Mask By-Laws List now includes details for Prince Edward Island and Saskatchewan (municipalities with populations over 5,000 people), and an update on British Columbia’s mask wearing expectations.

Updated November 16, 2020: Ontario’s Main Street Relief Grant to help small businesses recover the costs for personal protective equipment is now open for applications. The Grant provides up to $1,000 for PPE costs for eligible small businesses across the province with two to nine employees. For grant details and to apply, visit here.

Updated October 23, 2020: Following Ontario and New Brunswick’s province-wide mandatory mask orders, we have updated our Mandatory Mask By-Laws List.

Updated August 19, 2020: Our Mandatory Mask By-Laws List now includes details of Newfoundland Labrador’s mask order, which comes into effect on August 24th.

Updated August 10, 2020: Following Canmore, Alberta’s order, we have updated our Mandatory Mask By-Laws List.

Updated July 30, 2020: We have updated our Mandatory Mask By-Laws List to now include details of Edmonton’s newly announced by-laws, which will be in effect from August 1st. 

Updated July 29, 2020: Our Mandatory Mask By-Laws List now includes requirements for Banff, Alberta and the announcement from the Northwestern Ontario Health Unit.

Updated July 27, 2020: We have updated our Mandatory Mask By-Laws List to now include early details following Nova Scotia’s announcement that masks will be mandatory province-wide from July 31st. 

Updated July 22, 2020: With Calgary’s recent announcement of their mandatory mask by-law, we have updated our Mandatory Mask By-Laws List to include early details of the city’s requirements.

Updated July 20, 2020: Our Mandatory Mask By-Laws List now includes requirements for the Ontario cities and regions of Hamilton, Halton, and Middlesex-London.  

Updated July 15, 2020: We have updated our Mandatory Mask By-Laws List to include the requirements of the City of St. Catherines and the Hastings Prince Edward Region, Ontario.

Updated July 13, 2020: Our Mandatory Mask By-Laws List now includes information following Quebec Premier’s announcement that masks will be mandatory starting Saturday, July 18. The List also now includes details for the Cities of Hamilton and Sudbury, Ontario.

Updated July 10, 2020: Our Mandatory Mask By-Laws List now includes information for the Peel and York Regions, Ontario as well as the current status for other provinces.

Updated July 9, 2020: We have updated our Mandatory Mask By-Laws List to now include requirements for Haliburton County, the City of Kawartha, Northumberland County, and Simcoe County and the District of Muskoka. 

Shared July 8, 2020: Some municipalities have ordered that face masks be worn inside stores. To assist our members comply with the varying requirements and enforcement dates, CICC has compiled this list of regional requirements. We will update the details as information become available.

Updated June 3: If you are looking for PPE products to purchase for your stores and businesses, please see this list of suppliers. Kindly note that in sharing these details, CICC is not endorsing any of the suppliers. 

Updated June 3, 2020: For current cross-country re-opening updates, please view our Full Brief.

Shared May 25, 2020: If you are looking for PPE products to purchase for your stores and businesses, please contact us for a list of suppliers.

Updated May 25, 2020: Further services are re-opening across the country. View our Full brief for detailed information on re-opening plans across the nation. 

Updated May 14, 2020: Alberta begins Phase One of its reopening plans in most of the province and Ontario announced re-opening plans for the long weekend and next week. For details view our Full Brief and Coast to Coast Update

Updated May 13, 2020: Newfoundland and Labrador have moved to its Level 4. Some Quebec lottery terminals have begun to reopen with sales moving to online online. View our Full Brief for detailed information on re-opening plans across the nation. View our Coast to Coast Update for a quick summary.

Updated May 8, 2020: British Columbia and New Brunswick have announced updates to their re-opening plans. View our full brief for details on re-opening plans across the nation. For a quick summary, see our Coast to Coast Update.

Updated May 7, 2020: Ontario and Quebec have announced updates to their re-opening plans. View our updates here and here

Updated May 5, 2020: The Quebec government has postponed the reopening of non-essential businesses in the greater Montreal region by a week (from May 11 to May 18). See our Coast to Coast Update for a snapshot of developments across the country and our Loosening Restrictions Brief for a more comprehensive summary.

Shared May 5, 2020: Do you still have questions about the Canada Emergency Wage Subsidy (CEWS)?
– Visit here to understand if you are eligible.
– To understand how the subsidy is calculated, view this CRA quick reference sheet.
– For instructions on how to apply for the CEWS, visit here.

Updated May 1, 2020: As some provinces begin to ease restrictions to reopen the economy, CICC will continue to to keep you up-to-date on provincial plans and any effects to the convenience channel. Our Coast to Coast Update provides a snapshot on developments across the country. A more comprehensive summary can be viewed here.

Shared April 14, 2020: Canadian Emergency Wage Subsidy Update

Shared April 14, 2020: CICC’s Be Kind Poster: guidelines for customers to follow to keep shoppers, store employees, and communities safe. Also available in French.

Shared April 9, 2020: If you a retailer receiving inconsistent messaging from visiting health department inspectors, help CICC help you. Please record and share your inspection experience with us via this tracking document. CICC will share these with health bodies so that can provide consistent guidance to their inspectors.

Shared April 7, 2020: Quebec Government Announces Supplement for Retail Employees in Essential Services

Updated April 6, 2020: Coast to Coast Update on Convenience and Gas Retailers as Essential Services

Shared March 27, 2020: Retail Council of Canada’s SOP for Managing an Incident of an Identified COVID-19 Case at Your Location

Released March 25, 2020: Canadian Emergency Response Bill (CERB Support) Passed

Released March 19, 2020: Best Practices for Convenience Retailers

Released March 18, 2020: CICC Summary of the Government of Canada’s COVID-19 Economic Response Plan

Released March 17, 2020: A Word from CICC on COVID-19